Why Airlines Choose GA Telesis: Top 10 Reasons Explained
Author: gatelesis
1. Customer-Centric Approach
GA Telesis continues to establish the benchmark for aftermarket aviation suppliers with their customer-centric philosophy in aviation aftermarket solutions, not only with our direct customers but also with our customers. Airlines continually look at various aircraft types, as well as demand profiles and routes, to understand how best to satisfy their customers.
Airlines work in a very competitive space in their respective markets, moving the general population from place to place around the world. But managing an aircraft operation, small or large, is no easy feat. Aircraft are technological marvels that possess their own level of elegance, sophistication, and, at times, unique maintenance requirements.
To stay competitive, airlines demand efficiency, flexibility, reliability, and speed in every aspect of their operational needs. To summarize, keeping the aircraft technically fit is the most crucial cog in an airline operation.
Airlines work with hundreds, even thousands, of suppliers to continuously supply them with aircraft parts, engineering support, and high-quality maintenance services. It is paramount for operational stability that such support is not only a comprehensive aftermarket offering but also backed by seamless global coverage.
Airlines demand more than just quality support and services; they require a partner who understands their operational needs. GA Telesis collaborates closely with its customers to develop tailored solutions that align with their fleet strategies, maintenance schedules, and cost-saving objectives. To achieve this, our teams are on the road or on the phone every day of the year, collaborating with hundreds of customers.
We believe in the personal experience of working with our customers and listening to their needs, both short-term and long-term. Having a relationship with our customers, not just a business relationship, is our best way of working. The airlines are a part of our Ecosystem.
2. Unmatched Inventory and Logistics Capability
GA Telesis maintains one of the most expansive sales and distribution networks in the industry via the Flight Solutions Group (FSG). With key operational hubs in North America, Latin America, Europe, Eurasia, and Asia, GA Telesis’ support network spans 54 locations across 30 countries and continues to grow. Our latest expansion, located in San Salvador, El Salvador, was opened to provide better proximity to our Latin American and Caribbean customers.
Our network features three strategically placed distribution centers near major international airports, supporting minimal aircraft downtime while optimizing supply chain efficiency. Together with our Digital Innovation Group (DIG) data science and IT teams, FSG has focused specifically on the data science analytics process for procurement and repair divisions to improve on-shelf availability of parts for the airline community.
Today, GA Telesis manages an inventory of over 300,000 new and used part numbers for aircraft, APU, landing gear, and engine systems. FSG’s supply chain routinely consists of over 600 total procurement and repair suppliers, effectively creating the largest aftermarket ecosystem in the supply chain community. With parts in hand, on-site logistics services are available, as needed, for our airline customers to support ease of purchases, like those we see in the commercial e-commerce space at home.
The company’s logistics framework is built for real-time tracking, optimized routing, and same-day or next-day shipping of critical components. This rapid response capability is crucial for airlines handling Aircraft on Ground (AOG) situations, reducing operational disruptions and potential revenue losses.
3. Innovative Digital Solutions: Blockchain
GA Telesis’ DIG Technology team leads the industry in adopting blockchain authentication technology to revolutionize aircraft components and asset traceability. Our patented new WILBUR blockchain provenance platform will provide truly immutable records, blockchain storage, and future computer vision capture technology of parts images in real-time.
This revolution in parts traceability management has been driven by the demand for a safer, fraud-proof technology while also incorporating ease of aircraft asset and parts transaction efficiency into consideration. The entire basis of WILBUR promotes compliance, mitigates counterfeit risks, and helps guarantee airlines meet stringent regulatory safety standards effortlessly.
4. State-of-the-Art MRO Capabilities
The GA Telesis Engine Services (GATES) facility in Finland offers world-class MRO, hospital, and major overhaul services for CF6, 80C2, CFM56-5B, and CFM56-7B engine types. Working together with airline powerplant procurement and engineering staff, GATES focuses on the desired flight cycle requirements, quality, and reliability of its repair and overhaul services. On-wing time is crucial for our operators, and safety is of paramount importance when dealing with engine support.
With today’s engineering tolerances built so tightly into aircraft parts specifications, GA Telesis’s GATES team focuses on details to ensure our product design specifications are met. By utilizing automated maintenance practices and data science-driven procurement processes, GATES enhances repair turnaround time as well as repair precision, thereby decreasing human error.
Our GATES teams offer a variety of tailored solutions, as each airline requires a different set of technical parameters to operate within. To that end, airlines appreciate having access to safe and cost-effective repair and overhaul solutions within the required operational windows.
GATES has also further expanded its airline support global reach with the launch of GATES USA Specialized Procedures Aeroengine Hospital (SPAH), a specialized CFM56 and CF6 engine quick-turn repair station. This expansion strengthened GA Telesis’ position in the U.S. market by providing airlines and lessors with enhanced engine MRO solutions locally in the Americas. The new facility is designed to streamline engine repair needs while increasing airline fleet engine availability.
The new SPAH facility now provides more airlines with localized expertise and faster service delivery, ensuring that customers in the Americas region benefit from the same high-quality engine maintenance solutions that GATES is known for abroad. All in all, aircraft undergo various engine changes throughout their lifecycle and having an engine ready locally and on time allows airlines to return their aircraft to service faster.
Lastly, the MRO Services Group is a conglomerate of three independent repair stations that provide nearly every system’s MRO needs, outside of heavy maintenance. The Component Services, Composite Services, and Landing Gear Services divisions of MRO Services provide airlines with efficient and reliable repair and overhaul services on all levels of system components, large nacelle and flight control systems, as well as nearly all landing gear servicing requirements.
Customers can also request tailored solutions in this arena. Our services are offered on a time-and-materials basis, not-to-exceed basis, or somewhere in between. We work with airlines on a one-time basis for specific needs, as well as on a long-term contractual basis for ongoing support.
The MRO Services Group excels at incorporating technical needs, such as specific engineering orders, into our work. This ensures that specific airline guidance is incorporated into work orders performed at our facilities. We also offer comprehensive reliability get-well programs, taking a deeper dive into component failures while offering longer-lasting repair schemes.
GA Telesis’ MRO Services division offers globally unique asset placed solutions also, highlighted by our Strategic Nacelle Access Program (SNAP) for example. Customers can enjoy the value of free exchange nacelle systems, placed strategically around the world, in exchange for repair services provided by our MRO group. This allows airlines to continue operating their aircraft without unnecessary downtime when away from their usual hubs.
Our MRO Services teams offer entirely bespoke repair services to all of our global customers. Whether your needs are commercial or business jet-specific, we offer a one-stop shop approach to aircraft maintenance that most others cannot.
5. Globally Versed Asset & Financial Management
GA Telesis’ Leasing, Investments, Financing, and Trading Team (LIFT) offers a range of services and support to both prospective and current customers seeking tranche financing, asset replacement, and comprehensive leasing solutions. Our LIFT Group is one of the world’s foremost experts in used asset leasing, trading, and financing.
Within this space, airlines seek strategic partners with complementary assets, focusing on aircraft and engines between 7 and 12 years of age. With anywhere from 50 to 100 managed assets at any given time, GA Telesis understands the specific needs of our airline customers when it comes to used assets. Whether it’s an aircraft or an engine, GA Telesis’ teams understand fleet compatibility, overall asset value, and jurisdictional management of assets across countries.
Our teams are also financially equipped to procure packages of assets on the market, reconfigure, and redeploy those assets to other parts of the world as needed. Our recent acquisition of over 23 A320 aircraft for future resale is a testament to our ability to meet airlines’ needs for future lift.
LIFT focuses on localized trending asset guidance with asset management teams located around the globe. This greatly enhances operational stability, supporting the airlines through market fluctuations. LIFT continuously positions itself as a key player in asset lifecycle management and aircraft remarketing, reinforcing its reputation as a trusted and dependable aviation solutions provider.
6. GA Telesis Partnerships with Leading OEMs
GA Telesis, as a leading player in the aviation sector, has continually expanded its partnerships with leading Original Equipment Manufacturers (OEMs) to enhance its parts and service offerings. We recognize that each airline has a preference for working with new parts, USM parts, or both.
In addition, we know that approved vendor lists are essential for airlines to ensure their quality systems accept parts or MRO services from vendors who are perhaps more OEM-aligned. Thus, we partnered with the OEMs from the company’s inception. We recognize that different aircraft and components require varying levels of support while keeping asset value in mind.
Whether you operate a new aircraft or an aging fleet, our teams work closely with key OEMs to ensure we have the right solution for you at the specific stage of the lifecycle your aircraft may encounter. Our MRO Services Group, Flight Solutions Group, and GATES facilities are all OEM-affiliated in various ways. When looking at your overall asset value retention, GA Telesis provides significant value to airlines to ensure each one of your fleets is maintained to the standard you desire, OEM or other.
7. ESG Commitment
GA Telesis is at the forefront of sustainable aviation, actively investing in green technologies, energy-efficient logistics, and eco-friendly MRO processes to reduce the industry’s environmental footprint. The company’s commitment to Environmental, Social, and Governance (ESG) principles is reflected in its initiatives to utilize Sustainable Aviation Fuel (SAF), advanced aircraft parts recycling programs, and strategies to reduce its carbon footprint.
Through its Asset Optimization Program, GA Telesis ensures that retired aircraft are dismantled responsibly, with over 95% of components being recycled or repurposed, minimizing environmental waste. The company also partners with leading research institutions to explore emission-reduction strategies and develop next-generation sustainable aviation solutions.
With today’s focus on ESG, GA Telesis partners with hundreds of suppliers, which fall into various demographics of ownership. Those demographics are key for our airlines to track, supporting their own goals and objectives of working with a diverse supplier base. GA Telesis offers our airlines the ability to report the demographics of those suppliers upwards through their own ESG programs, ensuring all compliance matters in this area are addressed.
8. Enhanced Sustainability Commitment through Industry-Leading Certifications
GA Telesis has taken, by far, the most significant step in reinforcing its quality, sustainability, and safety initiatives by becoming the first commercial aftermarket aerospace ecosystem to attain both ISO 45001 and ISO 50001 certifications. These certifications, alongside its existing ISO 14001 accreditation, underscore the company’s unwavering commitment to environmental responsibility, energy efficiency, and workplace safety.
ISO 50001 ensures that GA Telesis optimizes its energy performance and actively reduces its carbon footprint, while ISO 45001 focuses on maintaining the highest standards of occupational health and safety. When combined with leading aviation quality certifications already achieved, such as AS9120, ASA-100, CAMAC, and AFRA, these additional compliance achievements solidify GA Telesis as a pioneer in responsible aviation quality management practices.
The company continues to challenge its peers in the aftermarket support sector to adopt similar initiatives, demonstrating that sustainability and operational excellence are mutually reinforcing. Overall, this is in the best interest of the entire industry and again supports the airline’s need for the most stringent adherence to quality standards in today’s crowded aviation supplier network.
9. Industry Recognition and Awards
GA Telesis has been recognized by some of the most prestigious institutions in the aerospace industry for its commitment to quality and excellence:
- Boeing Performance Excellence Award (BPEA): GA Telesis received this award for its outstanding performance and contributions to Boeing’s supply chain, demonstrating excellence in quality and delivery. The Boeing Parts Marketplace is a key partnership in GAT’s USM offering.
- Honeywell Channel Partner of the Year: This award, presented multiple times to our company, recognizes GA Telesis’ exemplary collaboration with Honeywell Aerospace in delivering high-quality serviceable materials and aftermarket solutions.
- Aircraft Technology Engineering & Maintenance Supplier of the Year Award: GA Telesis was recognized for its innovation and service excellence in aircraft maintenance and engineering support.
- Aviation Week MRO of the Year Award: A testament to its industry-leading maintenance, repair, and overhaul services, GA Telesis was awarded this distinction for its continued efforts in improving MRO efficiency and quality.
- THE145.com Top Shop Awards: This award highlights GA Telesis’ outstanding performance in aircraft component repairs and customer service excellence.
GA Telesis has received numerous accolades throughout its 23-year history, not only from OEMs and industry players alike, but also from individual airlines around the world. Our focus on excellence is evident in the hallways of all our facilities, fostering a culture of quality and safety for all our customers worldwide.
10. Financial Strength and Stability
The extensive financial backing that GA Telesis employs is a guarantee of continued investment in cutting-edge technology, service expansion, and exceptional customer support. The company’s financial strength and revenue growth over the years have been instrumental in its ability to remain a long-term partner in an industry subject to economic fluctuations.
With our shareholder partners actively involved in driving our capability and growth, GA Telesis can continuously invest in meeting our customers’ needs. This is evident in all areas of our business, from parts distribution and MRO investment to aircraft and engine investments, and more. Our overall financial prowess sets us apart in the industry and enables us to provide more comprehensive solutions to you, the airline customer.
Partner With GA Telesis For Airline Solutions
As the industry evolves, GA Telesis remains the trusted choice for airlines prioritizing parts and asset availability, MRO capabilities and efficiency, digital innovation, and a globalized but localized presence. With recent acquisitions, GA Telesis has been able to expand its capabilities and continue to serve airlines globally.
GA Telesis has the capabilities to repair the majority of all Airbus, Boeing, Embraer fleet types. Being able to service virtually any type of fleet gives the company the ability to partner with airlines around the globe. Allowing safer and more reliable air travel for the airlines customers.
Our roles are not just an aviation business strategy but a testament to our passion for shaping a more responsible, safe, and sustainable future in aviation. Through embracing new technology, such as investments in blockchain, data science, ESG initiatives, MRO technology, and strategic global partnerships, GA Telesis is intelligently defining the future of aviation.