GA Telesis Expands Live AOG Service Offering with Dedicated AOG Americas Service Center and First-Ever AOG Mobile App
Fort Lauderdale, Florida – May 6th, 2016 – GA Telesis, LLC announces the expansion of its LiveAOG service offerings with the addition of a 24/7/365 dedicated AOG Americas service team along with a first-ever AOG mobile app. The company’s AOG Americas service will handle urgent component needs for the Americas and support GA Telesis’ exclusive iGEAR (Intelligent Global Engine & Airframe Replenishment) programs for all customers based in the Americas region. Airlines are now able to communicate AOG needs via GA Telesis’ AOG mobile app and receive immediate feedback on their requests. The company has plans to further develop the app to include automated SMS and email updates on shipment status.
“Following the success of our dedicated AOG service center in Istanbul, we have realized the ever-increasing need for comprehensive regional support for airlines’ AOG needs,” said Ryan Heath, Vice President of North American Sales at GA Telesis. “The addition of an Americas-based service team and our new user friendly mobile app for use by our customers based in the region is a great opportunity for us to further improve support of our customers’ AOG needs.”
“It is our goal to offer our customers around the world the industry’s most comprehensive AOG support coverage, and the addition of our new AOG Americas team and mobile app is another step towards achieving this goal,” commented Jason Reed, President of GA Telesis Component Solutions Group (“CSG”). “The addition of regional AOG support for the Americas, coupled with GA Telesis’ Istanbul support center puts us in position to handle any AOG situation promptly and reliably no matter where in the world our support is needed.”
About AOG Americas
GA Telesis’ AOG Americas service team provides comprehensive AOG support for airlines, operators and MROs based in the North, Central, and South American regions. GA Telesis’ AOG Americas service offers a direct-line phone number (1-954-348-3535), a live inbox (firstname.lastname@example.org) and an exclusive AOG Americas phone app (www.www.gatelesis.com/apps). Representatives are standing by ready to handle any AOG need 24 hours a day, 7 days a week, 365 days a year.
About GA Telesis
GA Telesis is a worldwide leader in providing support services to the commercial aerospace industry. With financial, supply-chain, component and heavy jet engine MRO businesses spanning the globe, GA Telesis is recognized as a pioneering leader in solutions-based services in its sector. As an innovator, GA Telesis is one of the few independent companies in the world capable of providing a total-support-solution to their customers from their front door with several fully integrated operations throughout North America, Europe and Asia. GA Telesis also provides leasing and asset management services and maintains an extensive portfolio of leased assets exceeding $1 billion in value.